The information provided by HerbalPharmacy.eu on this site is for educational and information purposes only and should not be interpreted as a recommendation for a specific treatment plan, product, course of action or medical treatment.
HerbalPharmacy.eu makes no representation that information, products, programs or services referenced on this website are available, appropriate or legal in any country or region outside the E.U. Those who choose to access this website are solely responsible for compliance with applicable law.
HERBALPHARMACY.EU IS PROVIDING THIS SITE ON AN "AS IS" BASIS AND MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WITH RESPECT TO THIS SITE OR ITS CONTENTS AND DISCLAIMS ALL SUCH REPRESENTATIONS AND WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE.
These Terms and Conditions of Business apply to all orders and deliveries between HerbalPharmacy.eu and its customers via the online shop www.HerbalPharmacy.eu
The images of the range in the online shop are intended as an illustration and do not constitute binding offers for sale. By completing the order process by clicking on the "Buy" button the customer makes a binding offer to enter into a purchase contract. The customer thereupon receives an automated confirmation of receipt of order by e-mail (order confirmation). This order confirmation does not constitute acceptance of the offer. The contract with HerbalPharmacy.eu is only concluded when HerbalPharmacy.eu sends the ordered product to the customer and the shipping to the customer is confirmed by e-mail.
The offered goods are sold in customary domestic quantities only and only to persons of an age at which they are capable of entering into legal transactions.
All prices contain the statutory VAT and other price elements, and are to be understood plus shipping costs that may apply. We do not sell to businesses so we do not issue VAT receipts, nor do we refund the VAT.
HerbalPharmacy.eu delivers from a minimum order value of €12.00/£9.00 (excluding shipping charges). For the shipping costs that apply please see Delivery information.
HerbalPharmacy.eu only delivers to private individuals. Unless stated otherwise in the offer, the delivery period is 5 to 7 working days after dispatch. Information about delivery and shipping conditions is available here.
In the event that some of the ordered products are not in stock, HerbalPharmacy.eu shall be entitled to provide partial deliveries at its cost provided this is acceptable for the customer.
In the event that HerbalPharmacy.eu is unable to deliver the ordered product because HerbalPharmacy.eu itself is not supplied by its own suppliers, without culpability on the part of HerbalPharmacy.eu, HerbalPharmacy.eu may withdraw from the contract. In such a case, HerbalPharmacy.eu shall inform the customer without delay and propose a comparable product. If a comparable product is not available, or if the customer does not wish to have that product delivered, HerbalPharmacy.eu shall, without delay, reimburse payments made by the customer. Deliveries are free of customs duties within the EU. In the case of delivery in countries outside the EU customs duties, taxes and other levies that may apply shall be borne by the customer.
In the event that supplied products are damaged en route, the HerbalPharmacy.eu customer service is to be contacted, where possible, without delay. As a result, HerbalPharmacy.eu shall have the option of lodging a complaint with the carrier or transport insurer regarding the damage. If the customer fails to provide notification of transport damage, this shall not have any effect whatsoever on the customer's statutory guarantee rights.
The goods shall remain the property of HerbalPharmacy.eu up until payment in full. Prior to the passing of ownership, pledging, ownership transfer by way of security, processing or redesigning are not permitted without approval by HerbalPharmacy.eu.
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you, acquires, physical possession of the goods.
To exercise the right of withdrawal, you must inform us (email@example.com) of your decision to withdraw from this contract by an unequivocal statement.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
If you withdraw from this contract, we shall reimburse to you payments received from you without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods to
MUDr. Petra Kesnerova
695 03 Hodonin
without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.
The right of withdrawal does not apply in the event of delivery of goods
For more details see our Returns and Replacements informations.
Payment for goods is to be made by Visa, Mastercard, or American Express credit card or Maestro & Visa debit card. Unfortunately, we cannot accept payment sent in the form of cash or cheques and are not responsible for loss.
In the case of possible returns the amount paid will be refunded. Should your credit card have insufficient credit we reserve the right to invoice you for the costs incurred in making requests for payment.
All listed countries can use the method of bank transfer, except Ireland. Please be sure to include your order invoice number in the payment reference field when you enter the information for your bank transfer. Please transfer the balance to the following account:
Kesnerova, Petra, MUDr.
Bank: Fio banka, a.s., V Celnici 1028/10, Praha 1, Czech Republic
Account Number: 2300790445 / 2010
In the case of payment by credit card, amounts are booked within one week after shipping the goods.
If the customer defaults in payment, the purchase price shall incur interest during the default in the sum of 5 percentage points above the ECB base lending rate. If the customer is not a consumer, the default interest shall be 8 percentage points above the base lending rate. Herbal Pharmacy reserves the right to assert a claim for greater damage caused by default subject to furnishing proof in that respect.
In the case of redeeming credit notes, the specific, valid redemption conditions, minimum order quantity and period of validity etc. are to be adhered to. The corresponding information is stated on the credit notes. In any case, only one credit note or one order / customer-related reduction can be redeemed for each purchase. Payment in cash or subsequent setting off with previous orders is not possible. Resale is not permitted.
HerbalPharmacy.eu takes the protection of its customers' data very seriously. The HerbalPharmacy.eu data protection declaration can be viewed here.
Neither HerbalPharmacy.eu nor any of its employees will be liable for damages of any kind arising out of or in connection with the use of this site, including compensatory, direct, indirect or consequential damages.
The provisions of this Agreement are severable, and in the event any provision hereof is determined to be invalid or unenforceable, such invalidity or unenforceability shall not in any way affect the validity or enforceability of the remaining provisions.
M.D. Petra Kesnerova
695 03 Hodonin